Some Frequently Asked Questions about Custom Caps
IS THERE A MINIMUM ORDER QUANTITY?
No, there is no minimum order quantity. Clients get to enjoy a bulk order quantity discount.
HOW LONG IS THE TURNAROUND TIME?
A typical turnaround time for a bulk quantity (after confirming the order) is 7-10 working days. Turnaround time varies for different order requirements.
WHERE CAN I PRINT MY LOGOS ON THE CAPS?
Choose to embroider on various positions: Front crown, left or right front panels, side panels and the back of caps.
CAN I PRINT INDIVIDUAL NAMES?
Yes, you can. Please provide a list of names and their cap sizes. Our Sales Managers will be able to provide a quote.
is there a sample before bulk production?
Our designers will create a mockup of the logos or artwork on a photo of the apparel item. This layout will have to be approved by our client before a pre-production sample is produced.
For small quantity orders, an actual sample may not be provided.
ARE YOU ABLE TO RUSH ORDERS?
For urgent orders, we will do our best and make arrangements to help our clients meet deadlines.
WHAT ARE THE PAYMENT METHODS?
You can choose to pay using Cash, Bank Transfer, PayNow, Cheque, Credit Card (3% fee applies).
HOW MUCH DOES DELIVERY COST?
Delivery is free for orders with total invoice amount of S$1090 and above. Our Sales Managers will advise you if additional fee is required.