Some Frequently Asked Questions about Customising Caps
IS THERE A MINIMUM ORDER QUANTITY?
No, there is no minimum order quantity. Clients get to enjoy a bulk order quantity discount.
HOW LONG IS THE TURNAROUND TIME?
A typical turnaround time for a bulk quantity (after confirming the order) is 7-10 working days. Turnaround time varies for different order requirements.
Actual turnaround time for your order will be advised by our Sales Managers.
is there a sample before bulk production?
For embroidery of logos, we will create a cut piece sample for your approval before we embroider on an actual Yupoong Flexfit Cap.
ARE YOU ABLE TO RUSH ORDERS?
For urgent orders, we will do our best and make arrangements to help our clients meet deadlines.
WHAT ARE THE PAYMENT METHODS?
You can choose to pay using Cash, Bank Transfer, PayNow, Cheque, Credit Card (3% fee applies).
HOW MUCH DOES DELIVERY COST?
Delivery is free for orders with total invoice amount of S$1090 and above. Our Sales Managers will advise you if additional fee is required.

